Privacy Policy
This Privacy Policy applies to all Personal Data processed by Techprimo Solutions Private Limited and its Affiliates (“OpsTree”) when you use our websites and/or apps as a visitor or customer, including BuildPiper (buildpiper.io and app.buildpiper.io), OpsTree’s AI-powered DevSecOps and Platform Engineering product. The Affiliates of OpsTree include:
– OpsTree LLC
– OpsTree Labs Pvt. Ltd.
-OpsTree Global Consulting LLC
-FZ- MyGurukulam Learning Solutions Pvt. Ltd.
– OpsTree Global Consulting Pvt. Ltd.
Purpose:
This Privacy Policy outlines the privacy and data protection principles adhered to by Techprimo Solutions Private Limited (referred to as “OpsTree”) and its global entities concerning the personal information of our customers (including clients of products, outsourcing, and other services), partners, employees (current or former), applicants, contractors, prospects, vendors, and members of the Board of Directors whose personal information is processed by OpsTree (“Data Subjects”).
This Privacy Policy details the use and safeguarding of personal information collected by OpsTree and its products, including BuildPiper. It encompasses any personal information you provide to us and, where permissible under local laws, any personal information we gather from other sources.
Throughout this document, “OpsTree” refers to OpsTree Limited and its affiliates and subsidiaries (also referred to as “we,” “us,” or “our”).
Scope of This Privacy Policy:
This Privacy Policy encompasses our information practices, including how we collect, utilize, share, and protect the personal information you provide through our websites linked to this Privacy Policy, including buildpiper.io and app.buildpiper.io (collectively referred to as “OpsTree’s Websites”).
OpsTree may include links to third-party websites for your convenience. If you access these links through OpsTree’s website, you will leave our site. OpsTree does not control these external sites or their privacy practices, which may differ from ours. We do not endorse or make representations about third-party websites. The personal information you choose to provide to or that is collected by these third parties, including social media platforms featured on our site, is not governed by OpsTree’s Privacy Policy. We recommend reviewing the privacy statement or policy of any website before submitting your personal information.
We may also offer social media features on our website that allow you to share OpsTree and BuildPiper information with your social networks and interact with us on various social media platforms. Your use of these features may lead to the collection or sharing of information about you, depending on the feature. We encourage you to review the privacy policies and settings on the social media platforms you use to understand how your information may be utilised or shared.
OpsTree’s websites, including BuildPiper, are not intended for children and are not targeted at them. No one under the age of thirteen may use the websites unless supervised by an adult. By accessing this website, you confirm that you are 13 years of age or older.
OpsTree will not be liable for any unsolicited information you provide. You consent to OpsTree utilising such information in accordance with this Privacy Policy.
Personal Information Collected by OpsTree:
We may collect personal information such as your First Name, Last Name, Email Address, Job Title, Organization Name, Country, City, and Phone Number. When you provide information that allows us to respond to your requests for products or services, we will, where permissible by applicable laws, collect, use, and disclose this information to third parties for the purposes outlined in this Privacy Policy.
Personal Information You Provide Directly:
We may collect personal information such as your First Name, Last Name, Email Address, Job Title, Organization Name, Country, City, Phone Number, and Industry Type when you fill out forms on our websites or reach out via email, phone, or written correspondence. This includes information submitted through BuildPiper’s demo request, account registration, and contact forms at buildpiper.io.
Personal Information Collected Automatically:
When you visit OpsTree websites, including buildpiper.io and app.buildpiper.io, we collect a combination of your IP address and cookie ID. The data stored in cookies acts as a unique identifier, which is deleted if you clear your cookies.
In some cases, OpsTree automatically collects personal information when you visit our websites and through email exchanges. We may use automated technologies, including web server logs, to gather IP addresses, device details, cookies, and web beacons. This information helps us enhance the effectiveness of OpsTree and BuildPiper websites and our marketing efforts.
BuildPiper Platform Usage Data:
When you use the BuildPiper platform (app.buildpiper.io), we additionally collect platform usage data such as features accessed, pipeline configurations, deployment actions, Kubernetes workload interactions, and AI-assisted workflow events. This data is used solely to operate, improve, and support the platform and is never sold to third parties.
By using OpsTree’s websites and the BuildPiper platform, you agree to the processing of your information as described in this Privacy Policy.
Personal Information from Third-Party Sources:
You can engage with us through social media platforms or features on OpsTree websites that integrate with social media. When you engage with us on these platforms, you may grant us access to certain information from your social media profile based on your privacy settings.
BuildPiper Integrations: When you connect BuildPiper to third-party tools and services (such as source code repositories, cloud providers, container registries, monitoring tools, or databases), we receive data necessary to fulfill those integrations based solely on the permissions you grant. This integration data is processed to deliver the services you have configured and is not used for any other purpose.
Personal Information Collected via Mobile Devices:
If you access our websites on mobile devices, we may collect your personal information such as your First Name, Last Name, Email Address, Job Title, Organization Name, Country, City, Phone Number, IP Address, Advertising ID, and Device Details.
When you provide us with your mobile phone number, you consent to its use for the purposes outlined in this Privacy Policy. If you opt not to receive text notifications from us on your mobile device, we will refrain from using your number for such purposes unless required for legal reasons or legitimate business purposes.
How We Use Your Data:
The personal information we collect may be used to:
Provide information and services as requested by you, including BuildPiper platform features, onboarding, and technical support.
The legal basis may differ depending on applicable local laws, but generally we consider that our legitimate interests justify the processing. The data that we may receive directly from you is completely voluntary and at your option. Where consent is required specifically, we will obtain consent before processing.
Sharing of Personal Information with Third Parties:
OpsTree does not share personal information about you with partners, service providers, and non-affiliated companies except: (a) to provide products or services you have requested; (b) when we have your permission; or (c) under the following circumstances:
We may share information with affiliated entities/subsidiaries/branch offices for legitimate business purposes, including for the operation and improvement of BuildPiper.
We may provide the information to trusted entities who work on behalf of or with OpsTree under strict confidentiality agreements. These entities may use your personal information to help OpsTree communicate with you about offers from OpsTree and BuildPiper, and for other legitimate business purposes. However, these companies do not have any independent right to further share or disseminate this information.
We may share information with statutory authorities, government institutions, law enforcement agencies, or other bodies where required for compliance with legal requirements.
We may use the information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
We may share information where we believe it is necessary in order to investigate, prevent, or take action against any illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.
We may share information with our empanelled vendors for assistance with setting up business meetings, post your consent.
We may share information where we believe it is necessary in order to protect or enforce OpsTree’s rights, usage terms, intellectual or physical property or for the safety of OpsTree, BuildPiper, or associated parties.
We may share information about you if OpsTree is acquired by or merged with another company, after ensuring such company offers an equivalent level of protection for personal data.
We may share your personal data with our third-party vendors, partners, and contractors for market research, campaign management, verifying accounts, and data analysis. We ensure all our third-party service providers take appropriate security measures to protect your personal data as per our policies.
Preferences:
OpsTree takes reasonable steps to keep your personal information accurate and complete. You can access or update your personal information in the following ways.
Newsletters: If you request electronic communications, such as an e-newsletter, you will be able to unsubscribe at any time by following the instructions included in the communication.
Cookies and Other Technologies:
A cookie is a small file, typically of letters and numbers, downloaded to a user’s computer or mobile device when the user accesses certain websites. Cookies are then sent back to the originating website on each subsequent visit.
Strictly Necessary Cookies – These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
Performance Cookies – These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. All information these cookies collect is aggregated and therefore anonymous.
Functionality Cookies – These cookies enable the website to provide enhanced functionality and personalisation.
Targeting Cookies – These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.
We use cookies on our websites, including buildpiper.io, to personalise content and ads, to analyse our traffic and performance, to provide social media features, and for the functioning of the website.
Third-party analytics references: Google Analytics Opt-out: https://tools.google.com/dlpage/gaoptout/Microsoft Clarity: Consent Mode | Microsoft Learn
LinkedIn Insights Tag – Terms and Conditions apply. Facebook Pixel – Terms and Conditions apply.
Anti-Spam Policy:
OpsTree recognises the receipt, transmission, or distribution of spam emails as a major concern and has taken reasonable measures to minimise the transmission and effect of spam emails in our computing environment. OpsTree reserves the right to reject and/or report any suspicious spam emails to the authorities concerned for necessary action.
Data Protection and Confidentiality:
OpsTree has implemented reasonable and adequate physical, technical, and administrative security measures to protect personal information from loss, misuse, alteration, or destruction. BuildPiper inherits and adheres to these same security standards across all platform environments, including encryption of data in transit and at rest, role-based access controls, and regular security assessments.
OpsTree discloses information to third parties only for legitimate purposes, and will ensure through formally executed contracts that service providers are committed to the same level of data protection as applicable data protection laws and regulations.
Contact Us:
For privacy-related questions, requests, or concerns related to OpsTree or BuildPiper, please contact:
Techprimo Solutions Private Limited (OpsTree) Email: privacy@opstree.com BuildPiper: buildpiper.io/contact-us OpsTree: opstree.com/contact-us